STANDARD TERMS AND CONDITIONS OF SALE
- Last updated: 11 August 2026
- These Terms and Conditions govern your use of the Treasures n Beyond website and your purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms and Conditions.
- Treasures n Beyond operates its online store using Odoo and may use third-party providers for payment processing, shipping, customer support, website hosting, analytics, and related services.
- 1. Business Information
- Business name: Treasures n Beyond
- Business address:
- 57 Bharat Nagar,
- JK road, BHEL,
- Bhopal,
- Madhya Pradesh,
- India,
- Pin code- 462022
- Email: treasuresnbeyondinfo@gmail.com
- 2. Website Use
- You may use this website only for lawful purposes and personal shopping.
You must not:
Use the website for fraudulent or unlawful activities.
Attempt to access another customer’s account or private information.
Interfere with the website, its security, or its operation.
Upload viruses, harmful code, or malicious content.
Copy, reproduce, sell, or commercially use our content without permission.
Use our website to place false, fraudulent, or unauthorised orders.
The product is unavailable.
The price or product information contains an error.
Payment cannot be verified.
The delivery address is incomplete or outside our serviceable area.
We suspect fraud or unauthorised activity.
The order appears to be intended for unauthorised resale.
A technical or system error affects the order.
Only one discount code may be used per order.
Discount codes cannot be exchanged for cash.
Discounts cannot be applied to previous orders.
Offers cannot be combined unless expressly permitted.
We may withdraw or correct an offer affected by an obvious error or technical issue.
The content is truthful.
You have permission to submit it.
It does not infringe another person’s rights.
It is not unlawful, abusive, threatening, offensive, misleading, or harmful.
It does not contain viruses or malicious code.
The website will always be available or error-free.
All product information will always be complete or accurate.
Products will always be in stock.
Orders will always be delivered within a particular time.
The website will always be free from viruses or harmful components.
We may suspend or restrict access to the website if we reasonably believe that these Terms and Conditions have been violated.
3. Products and Product Information
We make reasonable efforts to ensure that product names, descriptions, prices, photographs, colours, sizes, and other information displayed on our website are accurate.
However, the actual colour or appearance of a product may vary slightly depending on your device or screen settings. Handmade or individually finished products may also have minor variations in colour, texture, shape, or finish.
Product availability may change without notice. If a product becomes unavailable after you place an order, we will contact you and may offer an alternative product, cancellation, or refund, as applicable.
4. Prices and Taxes
All prices are displayed in Indian Rupees unless stated otherwise.
Applicable taxes, delivery charges, handling charges, and other costs will be shown during checkout wherever applicable.
We may change our prices at any time. However, a price change will not affect an order that has already been accepted and confirmed.
If a product is listed with an obvious pricing or description error, we may contact you before processing the order. You may then choose whether to continue with the corrected details or cancel the order.
5. Orders and Acceptance
When you place an order, you are offering to purchase the selected products.
After placing an order, you may receive an order confirmation by email, message, or another available method. This confirms that we have received your order but does not always mean that the order has been finally accepted.
We may refuse or cancel an order if:
If we cancel an order after receiving payment, we will initiate an applicable refund through the original payment method or another appropriate method.
6. Payment
Payment must be completed using the payment methods available at checkout.
Payments may be processed by independent payment gateways. Treasures n Beyond may not receive or store your complete payment-card or banking details. Such information may be handled by the relevant payment provider under its own terms and privacy policy.
You agree to provide accurate billing, payment, delivery, and contact information. If a payment is declined, reversed, disputed, or appears to be unauthorised, we may delay, suspend, or cancel the order.
7. Shipping and Delivery
We will dispatch accepted orders to the delivery address provided at checkout.
Estimated delivery times, delivery charges, and serviceable locations will be displayed on the website or communicated to you wherever applicable. Delivery dates are estimates and may be affected by courier delays, public holidays, weather, strikes, incorrect addresses, technical issues, or other circumstances outside our reasonable control.
You are responsible for providing a complete and accurate delivery address and contact number. We may not be responsible for failed delivery caused by incorrect or incomplete information provided by you.
Please read our separate Shipping Policy for more information.
8. Cancellations, Returns, Exchanges, and Refunds
Our rules for cancellations, returns, exchanges, damaged products, incorrect products, defective products, and refunds are explained in our separate Return and Refund Policy.
If you receive a damaged, defective, incorrect, or materially different product, please contact us at [enter email address] within the period stated in our Return and Refund Policy.
You may be asked to provide your order number, photographs, an unboxing video, or other information needed to review your request.
Nothing in these Terms and Conditions removes or restricts consumer rights that cannot legally be excluded under applicable law.
9. Promotions and Discount Codes
Promotional offers, discount codes, free gifts, and sale prices may have additional conditions, including expiry dates, minimum order values, product exclusions, or limited availability.
Unless otherwise stated:
10. Intellectual Property
The Treasures n Beyond name, logo, product photographs, designs, text, graphics, videos, website layout, and other website content belong to Treasures n Beyond or are used with permission.
You may view and use our website for personal shopping purposes. You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without our prior written permission.
11. Customer Reviews and Submissions
If you submit a review, photograph, comment, suggestion, or other material to us, you confirm that:
By submitting content, you allow Treasures n Beyond to use, reproduce, display, and share that content for business, promotional, and website-related purposes, subject to applicable law.
We may remove or refuse to publish content that violates these Terms and Conditions.
12. Third-Party Services and Links
Our website may contain links to or features provided by third parties, including payment gateways, courier companies, social-media platforms, analytics providers, and other services.
Third-party services are governed by their own terms and privacy policies. Treasures n Beyond is not responsible for the availability, security, content, or practices of third-party websites and services, except where liability cannot legally be excluded.
13. Privacy
Our collection, use, storage, and sharing of personal information are explained in our Privacy Policy.
By using our website, you understand that your information may be processed by Treasures n Beyond, Odoo, payment providers, delivery partners, communication providers, and other service providers as described in our Privacy Policy.
14. Website Availability and Disclaimer
We try to keep our website accurate, secure, and available. However, we do not guarantee that:
This section does not limit any legal guarantee or consumer right that cannot be excluded under applicable law.
15. Liability
To the maximum extent permitted by law, Treasures n Beyond will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or products.
Nothing in these Terms and Conditions excludes or limits liability for fraud, willful misconduct, death or personal injury caused by negligence, or any other liability that cannot legally be excluded or limited.
16. Events Outside Our Control
We will not be responsible for delays or failure to perform our obligations when caused by circumstances beyond our reasonable control.
These circumstances may include natural disasters, fire, floods, epidemics, war, government action, strikes, transportation problems, courier delays, internet failures, payment-system interruptions, or technical problems.
We will take reasonable steps to notify you and reduce the effect of such circumstances where possible.
17. Complaints and Grievances
If you have a complaint about an order, product, payment, delivery, refund, or our handling of your personal information, please contact us first:
Email: treasuresnbeyoninfo@gmail.com
Please include your name, order number, contact details, and a clear explanation of your complaint.
We will review your complaint and try to provide an appropriate response within the period required by applicable law. If the issue is not resolved, you may have the right to approach the appropriate consumer or data-protection authority in your jurisdiction.
Indian e-commerce businesses may be subject to the Consumer Protection (E-Commerce) Rules, 2020, which apply to goods and services bought or sold through digital or electronic networks.consumeraffairs.gov
18. Governing Law
These Terms and Conditions will be governed by the laws of India, unless applicable consumer-protection law provides otherwise.
Subject to mandatory consumer rights, disputes will be handled by the courts or competent authorities located in:
[Bhopal, Madhya Pradesh], India
19. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes to our business, products, website, services, or legal requirements.
The updated version will be posted on this page with a revised “Last updated” date. The version available when you place an order will generally apply to that order, unless a change is required by law.
20. Contact Us
For questions about these Terms and Conditions, please contact:
Treasures n Beyond
Address: 57 Bharat Nagar,
JK road, BHEL,
Bhopal,
Pin code- 462022
Email: treasuresnbeyondinfo@gmail.com